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What is Salesforce CRM?

What is Salesforce CRM

The Salesforce customer relationship management (CRM) service provides a suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

Good to read: What is CRM software?

The Complete Enterprise App Suite by salesforce crm provides all the tools you need to run your business. From customer service to social selling, marketing automation to analytics, and app development to enterprise data security, there is a complete enterprise app for that.

As a salesforce crm reseller, or consumer, the variety of enterprise applications and user-friendly features associated with this service are designed to enhance business efficiency and productivity. Large and small companies alike use salesforce crm across industries including retail, insurance, financial services, technology, pharmaceuticals and healthcare.

Salesforce crm combines CRM functionalities with traditional marketing and sales technologies to provide a new kind of workforce—the customer success team—that is empowered to help customers every step of the way, from bringing in new business to delivering a delightful service experience.

Good to read: What is Sales Automation?

What is Salesforce CRM? crm enables you to store and organize all customer related information in one place. The system is easily customized and integrated with existing applications for seamless data flow. Also, the cloud-based solution is easy to access anywhere, anytime, and on any device.

The salesforce crm platform is a customizable, multitenant architecture that allows for a large and growing number of applications. The platform is designed to help companies engage their customers better, and in turn improve revenue, grow the bottom line, and save money.


If you also found out that Salesforce is expensive, over crowded with tools you don’t need, not suitable for small businesses, not suitable for b2c businesses (built mostly for b2b companies) and full of robots (you don’t talk to a human being so often when you deal with salesforce),


If you’re looking for an affordable, sales-focused, simple to use, flexible, B2C compatible, customized for revenue growth CRM, take a look at Comfy CRM!